Excerpt

Taking the “War” Out of Our Words with Nondefensive Communication

© Claire Communications

If something as minor as buttering bread can provoke feelings of defensiveness, imagine what can happen with emotional issues at home, boundary issues at work or ethical issues in our larger community.

What happens, says Sharon Ellison, M.S., is essentially war.

Ellison, founder of Powerful Non-Defensive Communication, teaches that the way we communicate with each other uses the same principles and tactics we would use in physical combat, based on the belief that we must protect ourselves by being defensive. As soon as we feel any threat, either of not getting what we want or of being harmed or put down in some way, we choose from among the three basic defensive war maneuvers: surrender, withdrawal or counterattack.

“It’s a sad commentary on our use of human imagination,” Ellison says, “to realize that for centuries we have essentially used a war model as the foundation upon which we have built our entire system for spoken and written communication.”

O.J. Harvey studied this connection between language and violence when he was a psychology professor at the University of Colorado. Using random samples of pieces of literature from countries around the world, he tabulated the frequency of words that classify and judge people—the types of words that often provoke defensive reactions. Not surprisingly, he found a high correlation between the frequent use of such words and the incidence of violence.

 

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