ExcerptTop 10 Ways to Set Clear ExpectationsProperly setting expectations for employees or team members is a critical dimension in quality workplaces, according to a huge study of managers undertaken in the 1990s by The Gallup Organization. Below are some tips on setting clear expectations that will set standards for excellence and results. 1. Start with a vision of what you want the end result to look like. Not just what you want done, but the results you want to achieve when the project is completed. 2. Discuss how you define “excellent performance.” Paint a complete picture. Refer to your performance review form. Don’t assume. 3. Keep your focus on the desired outcomes, not on describing each and every step to follow. Your goal is to guide, not control. Letting individuals find their own route toward productive outcomes encourages them to use their strengths to their fullest potential.
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