ExcerptConfidence and Self-Respect Through ConflictNot only is conflict a normal part of life, it can be managed and even made into a positive jumping-off point for becoming a stronger and calmer person. Confronting someone—be it a business partner or a family member—and feeling that both of you “won” can be as exhilarating as jumping out of a plane. And in the case of conflict, your life-saving parachute is a set of tools that help you survive any encounter or conflict situation.... It’s not unusual for most people to hate confrontation; in fact, it’s difficult for most people to skillfully handle any kind of conflict—at home or in the workplace. And yet, the benefits of doing so include more self-confidence, less anger, greater self-respect and more intimacy, according to Tim Ursiny, author of The Coward’s Guide to Conflict: Empowering Solutions for Those Who Would Rather Run than Fight. His book outlines practical tips for dealing with conflict with family members, friends and co-workers, including the following: • Admit your role. If you are even partly at fault, be sure to acknowledge your mistake up front.
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